We endeavour to ensure that our customer service meets the needs of each customer. We can promise that you will receive professional, friendly and reliable customer service, whatever your requirements.

We try to stock both a student and an artists quality alternative to all ranges where possible to provide both pricing brackets.

We go to great lengths to ensure that we are getting the right product ranges to best suit our customers wants & needs. We want to have confidence in what we are selling you, and therefore we will never stock anything that won't do the job it's supposed to do - so we might not have the cheapest products but you can be sure that the products we provide won't hinder your creative efforts. Unfortunately in art, like many other things in life, "you get what you pay for" - if it's cheap, there's probably a reason why.

We have an extensive knowledge of art products, either as working artists ourselves or from having strong relationships with suppliers & manufacturers, built up over the past 15 years - not only of products we stock, but also those that may be available on the market worldwide. If we don't know the answer for you straight away we will do everything we can to find out for you, and to source it for you if possible. 

We are always very happy to help and provide further information. If you can not find what you need on this site, please do contact us, either by phone or on email, and we will do our best to help you find what you need. We are very happy to take orders over the phone as that enables us to talk through your requirements and ensure you are getting exactly what you need if you are in any doubt.

In order to make our prices competitive, we always take 5% off the RRP for all colour products, and run a Loyalty Scheme for our regular customers, providing them with a further 10% off colours & all other products (including framing) at all times. If you would like to join our loyalty scheme please click here to apply online.